How the UX/UI Audit Works
Productized Service
Shopify
UX/UI Audit
A hands-on review of your store's user experience — navigation flow, product pages, cart friction, mobile usability, and visual hierarchy. Not a heuristic checklist. A real evaluation of where shoppers get confused or drop off. Delivered within 24 hours.
No store access needed
Book a 15-min call · I'll confirm scope & send an invoice
- Shopper-Perspective Review
- Evaluated as a real visitor would — not a developer, not a checklist tool.
- Mobile UX Included
- Full mobile review across breakpoints — where most Shopify stores leak conversions.
- Prioritized Action Plan
- Every friction point ranked by conversion impact — fix the right things first.
- 30-Minute Walkthrough Call Included
- I walk through every finding with you — no ambiguity about what to act on.
What You Get
Every layer of the shopping experience, reviewed
From the moment a visitor lands to the point they check out — every friction point documented and explained.
Navigation & Information Architecture
Menu structure, category labelling, search visibility, and how easily shoppers can orient themselves — especially on mobile where a confusing nav kills sessions before they start.
Product Page UX
Image gallery, variant selectors, add-to-cart placement, trust signals, descriptions, and the micro-copy that either builds confidence or creates doubt right before the buy decision.
Cart & Checkout Flow
Cart drawer or page friction, upsell clarity, checkout field count, payment method visibility, and every point where hesitation is introduced between intent and purchase.
Mobile Usability
Tap target sizes, thumb-friendly navigation, scroll behaviour, modal and popup handling on small screens — the full mobile experience where the majority of your traffic arrives.
Visual Hierarchy & Typography
Heading structure, contrast, whitespace, button prominence, and whether the visual flow actually guides the eye toward conversion — or fights it.
UX Report & Prioritized Action Plan
A complete documented report with annotated findings ranked by estimated conversion impact — plus a 30-minute call to walk through it together before implementation begins.
Why Stargazer Studio
A UX audit that's actually built for Shopify
Here's how this stacks up against how most stores approach UX problems.
| Stargazer Studio | Freelancer | Big Agency | |
|---|---|---|---|
| Delivery Time | 24 hours | 1–3 weeks | 4–8 weeks |
| Price | $699 | $500–$2,000 | $5,000+ |
| Shopify-Specific Knowledge | ✓ | ✗ | ✗ |
| Full Funnel Covered | ✓ | ✗ | ✗ |
| Mobile UX Included | ✓ | ✗ | ✓ |
| Annotated Screenshots | ✓ | ✗ | ✓ |
| Prioritized Fix List | ✓ | ✗ | ✗ |
| No Store Access Required | ✓ | ✗ | ✗ |
| Implementation Available After | ✓ | ✓ | ✓ |
Frequently Asked Questions
Do you need access to my Shopify admin?
No. I only need your store URL. The entire audit is conducted from the front end — the same view your customers see. No logins, no collaborator access, no backend required.
What's the difference between a UX/UI audit and a CRO audit?
The CRO audit covers the full conversion funnel — including analytics interpretation, A/B test ideas, and strategic uplift opportunities. The UX/UI audit is focused specifically on the design and usability layer: how the store looks, flows, and feels to a real visitor. If you're unsure which you need, the CRO audit includes UX findings as part of a broader scope.
My store looks good — do I still have UX problems?
Probably. Most UX friction isn't about aesthetics — it's about flow. A beautiful store can still have a confusing nav, an overwhelming product page, a checkout that introduces unnecessary doubt, or mobile tap targets too small to use comfortably. The audit is designed to find what analytics can't.
Will the report tell me what to actually change, or just flag issues?
Both, and in order of priority. Every finding includes a specific recommendation — not just "improve this section" but what to change and why it matters for your conversions. The 30-minute call is there to clarify anything before you or your developer starts work.
Can you implement the fixes after the audit?
Yes. Audit clients get priority scheduling and a reduced implementation rate since I'm already familiar with your store's layout and what needs changing. Most UX improvements are handled within a few days.
How do I pay?
Book a 15-minute call via Calendly. I'll confirm scope and send an invoice via Stripe or PayPal — whichever suits you. Work starts once payment is received.
Ready to Fix the Leaks?
Get your UX/UI audit in 24 hours.
Book a 15-minute call. I'll confirm your store is a fit and send an invoice — then I get to work.
Book the UX/UI Audit — $699